- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 14 May 2025 assessment
Contents
Ratings - Wards for older people with mental health problems
Our view of the service
Date of Assessment: 10 and 11 March 2025
Nottinghamshire Healthcare NHS Foundation Trust’s wards for older people with mental health problems service consists of 4 wards across 2 locations including Highbury Hospital and Blossomwood Mental Health Unit. During this assessment, we carried out an onsite assessment of Cherry ward and Silver Birch ward at Highbury Hospital and Robin ward at Blossomwood Mental Health Unit.
The service was last rated inadequate (March 2024). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at all quality statements across 1 key question: learning culture, safe systems, pathways and transitions, safeguarding, involving people to manage risks, safe environments, safe and effective staffing, infection, prevention and control, medicines optimisation. As we assessed all the quality statements for the key question of Safe, the rating for this key question reflects the findings of this assessment. However, as we did not assess enough quality statements from the key questions; Effective, Responsive, Caring and Well led, which means we use the ratings from the previous inspection to rate these key questions. During this assessment we found the service was now meeting concerns raised during our previous assessment in relation to medicines management, patient observations, infection control and safe environments.
People's experience of this service
During this assessment we spoke with 13 patients and reviewed 8 patient care and treatment records. Patients were involved in the development of their care and treatment plans. These included their history, and plans were written in the patient's voice. Patients we spoke with told us that they felt cared for and that staff were nice. They told us that they could speak to staff if they needed to. Patients told us they knew how to complain. A patient told us they felt safe on the ward they were in ‘it's nice here, I feel safe here’.